11. Summary

Change management is the process of handling change with the least disruption to the organisation.

Change management can be broken down into a number of activities including: Analysis, Decision, Agreement, Planning, Implementation, Assessment

Factors related to staff

  • Their current capability
  • New skills required
  • Dealing with obsolete skills - re training, re-deployment
  • Pace of change
  • New location

Staff consultation is important for any change management process as their co-operation is needed for a successful outcome

Other factors

  • Replacement system
  • New equipment
  • Space and accommodation for equipment and staff